Shipping & Return
Shipping & Return
Warm prompt(United States Time 16:00-08:00 Reply Message)
1.Dear friend,thank you for buying the gifts in our shop. please remember to offer your full name ,detailed address,zip code,phone number. so that you can receive your parcel successfully.
2 .We use Asian szie,Please measure the size according to the pants you usually wear(not your body), check your size with below size chart before purchasing,If your measurement is floating between two sizes, advise choosing the larger size.if you not sure about the size,please leave me a message about your weight and height,I can give you a suggestion.
Note:Please allow 0.5-1 inch differs due to manual measurement. (1 inch =2.54 cm)
The color of the actual items may slightly vary from the above images due to different computer screen, thanks for your understanding.
|Pants SIZE(cm)||Waist||Hip||Length||Recommended height|
View more View less
We offer standard shipping for all orders made in Timberland Online Store. Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays). For in-stock items, depending on the shipping method you select, your order should be processed and ship within 3 - 7 working days after order verification and credit approval. We use flat-rate shipping of RM 12.00 for orders below RM 300. Despite the number of shipments you receive, you will never be charged more than the amount stated on your order confirmation.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we require a receipt or proof of purchase.